Ecommerce Website

Online stores built for how Indians actually pay and shop.

UPI, Razorpay and mobile-first checkout - fixing the exact points where Indian ecommerce stores lose the most customers.

Person using a laptop while holding a payment card
Where Indian Stores Actually Lose Sales

It's rarely the product page. It's the checkout.

UPI now accounts for the overwhelming majority of India's retail digital payment volume, and mobile devices drive 60-70% of ecommerce traffic here - but mobile conversion rates still run well behind desktop on most stores. A generic template built for a different market's payment habits and network conditions is exactly why. We build stores around UPI-first checkout, express payment options, and resilience against the patchy mobile networks that still exist across tier 2 and tier 3 India.

The single most-cited reason shoppers give for abandoning is unexpected extra costs appearing at checkout - shipping fees, taxes, or charges that weren't visible earlier in the flow - alongside forced account creation and a checkout that simply doesn't feel trustworthy enough to hand over card or UPI details.

For Indian D2C brands specifically, this matters more, not less, since you're competing for trust against Amazon's and Flipkart's checkout infrastructure and stored-customer convenience without having their scale - every point of friction you add is a point Amazon doesn't have.

The Numbers
~70%Global average cart abandonment rate once someone adds to cart
85%+Mobile cart abandonment before trust-building measures like biometric payment are added
~33%Of checkout abandonment estimated to be preventable through better checkout design alone
A shopping cart casting a long shadow against a wall

High Cart Abandonment, Unclear Why

You can see people add to cart in analytics, but most never complete the payment step.

Mobile Conversion Trails Desktop

Most of your traffic is mobile, but most of your sales still come from the smaller desktop share.

Only One Payment Option At Checkout

Customers drop off because their preferred way to pay, often UPI, isn't front and centre.

Product Search Doesn't Work Properly

Customers can't filter or find what they want, so they leave and search a marketplace instead.

Is This You?

Signs your store is leaking sales at checkout.

If two or more of these sound familiar, the problem isn't your product or your traffic - it's the checkout standing between the two.

What's Included

A store built for real Indian buyers.

Not a generic package - each piece below is scoped to what your store actually needs. See how that scoping works just below.

UPI & Multi-Gateway Checkout

Razorpay, PayU and UPI integrated, since UPI covers the majority of India's retail digital payment volume.

Mobile-First Checkout

Built for the 60-70% of traffic arriving on mobile, where most stores lose the most conversions.

Express Checkout Options

Guest checkout and multiple express payment options, since more options at checkout consistently lift conversion.

Product Filtering & Search

Customers find what they want in seconds, not through ten menu clicks.

Low-Bandwidth Resilience

Checkout that survives patchy network conditions in tier 2/3 cities instead of failing silently.

Inventory & Order Management

Stock and orders synced so you're not overselling or updating spreadsheets manually.

Trust Signals At Checkout

Security badges, clear return policy and delivery timelines where buyers actually look for them.

Post-Purchase Flow

Order confirmation, tracking and re-engagement, not a dead end after payment.

Scope Options

What's included depends on scope, not a fixed package.

This describes the difference in deliverables, not price - we quote after understanding your actual situation, not off a rate card.

Foundational
A base storefront on a proven ecommerce platform, UPI and one card gateway integrated, a catalogue of up to a few dozen products, and a mobile-first checkout built around India's payment habits.
Full-Service
Full catalogue migration for larger product ranges, multiple payment gateways and express checkout options, inventory sync with your existing systems, and ongoing conversion-rate work on the checkout flow after launch.
A person writing on a whiteboard with markers
The Process

How we actually build a store, step by step

An ecommerce build isn't a template with a shopping cart bolted on - it's a checkout-first design process.

01

Map The Buyer Journey

How people search, compare and decide, mapped before designing a single product template.

02

UPI-First Payments

UPI, Razorpay and PayU configured as the default, visible payment options from the first checkout screen.

03

Upfront Total Cost

Shipping and taxes shown as early as possible in the flow, to head off the single biggest cause of abandonment.

04

Guest Checkout By Default

Forcing account creation is one of the most common, avoidable abandonment triggers, so it's never required.

05

Mobile-First Checkout

Built and tested first, not adapted from a desktop layout, since most Indian ecommerce traffic arrives on a phone.

06

Visible Trust Signals

Real contact details, clear return policy and secure-payment badges placed directly on the checkout page itself.

07

WhatsApp Cart Recovery

Set up where it fits the business, a channel that's shown meaningfully strong recovery rates in the Indian market.

Green 3D bar chart with an upward trending arrow
Week 1

Checkout Completion On Mobile

The clearest early signal is your checkout completion rate on mobile specifically, since that's where most Indian traffic lands and where most friction lives - we track this from week one, not month three.

First Few Weeks

A Measurable Improvement, Not Zero Abandonment

Cart abandonment rarely drops to zero for any store, anywhere. But a checkout that's had the obvious friction removed should show a measurable improvement in completed orders.

Month Over Month

WhatsApp Recovery Chips Away At The Rest

Longer term, WhatsApp cart-recovery messaging and clearer total-cost visibility tend to keep chipping away at abandonment, rather than producing one dramatic jump.

Timeline

What results actually look like

We report on checkout completion rate, mobile-versus-desktop conversion gap, and recovery-message performance as the ongoing leading indicators, rather than promising a specific revenue figure upfront.

Not sure why your mobile conversion rate lags so far behind desktop?

We'll review your current checkout flow, free, and show you exactly where buyers drop off.

Get a Free Store Review
Myths, Busted

What most ecommerce advice ignores about India.

Myth: Desktop and mobile checkout can share the same design
Reality: mobile conversion rates often run roughly half of desktop's when the flow isn't built mobile-first - the same design simply performs worse on a phone.
Myth: More payment options always help
Reality: too many options overwhelm buyers. The win comes from covering UPI and the express options your actual customers use, not every gateway available.
Myth: Cart abandonment is mostly a design problem
Reality: in India, a large share of mobile abandonment comes from network latency and packet loss in tier 2/3 cities, not just UI - resilience matters as much as design.
Myth: Any generic Shopify or WordPress template can become a store
Reality: templates rarely account for UPI-first checkout, GST invoicing or Cash on Delivery logistics out of the box - real customisation is needed for the Indian market.

Once your store is live, someone still needs to drive traffic to it.

See how our SEO services and off-page SEO work bring buyers to a store that's ready to convert them.

Talk To Us On WhatsApp
Group of people sitting around a table in an office
How We Work

From catalogue to checkout, four steps.

01

Map Your Catalogue & Payments

Products, variants and the payment methods your actual customers use.

02

Design The Buying Flow

Mobile-first, from product discovery to the final tap on "pay".

03

Build, Integrate & Test Checkout

Payment gateways tested under real conditions, not just a clean office wifi connection.

04

Launch & Monitor Conversion

Real conversion data tracked from day one, not guessed at after the fact.

Common Questions

Ecommerce websites, answered.

Which payment gateways do you integrate?

Razorpay, PayU and UPI as standard, since UPI now covers more than 80% of India's retail digital payment volume. We add other gateways or wallets if your customer base specifically needs them.

Do you support Cash on Delivery?

Yes, where it makes sense for your product and delivery logistics. We help you weigh COD against the cash-flow and return-rate tradeoffs it brings, rather than adding it automatically.

Can you handle GST-compliant invoicing?

Yes. GST-compliant invoice generation is built into the checkout flow so you're not manually creating invoices for every order.

Can you migrate my existing store to a new platform?

Yes. We migrate products, customer data and order history carefully, with redirects in place so existing product page rankings aren't lost in the move.

Do I need a mobile app, or is a mobile website enough?

For most stores starting out, a genuinely mobile-first website is enough - 60-70% of ecommerce traffic in India is mobile, and a well-built mobile site captures that without app-store friction. An app makes sense later, once repeat-purchase volume justifies it.

Why is my current store's mobile conversion rate so much lower than desktop?

This is extremely common - mobile conversion rates often run roughly half of desktop's when the checkout wasn't genuinely built mobile-first. Network latency in smaller cities and towns is also a real factor, not just design.

Do you provide ongoing maintenance for the store?

Yes. Platform updates, payment gateway monitoring and performance checks, since an ecommerce store breaking silently costs you actual sales, not just inconvenience.

How much does an ecommerce website cost?

Pricing depends on catalogue size, payment integrations and custom features like subscriptions or multi-vendor support. We quote after understanding your actual product range and goals.

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Let's Fix Your Checkout

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